Thank you for agreeing to participate in the 2014 Airport Travel Survey.

The survey contains about 25 questions and will last approximately 5 to 7 minutes. We are looking to hear from individuals in the area that travel for both business and leisure.

This survey is being managed by Research & Marketing Strategies (RMS). If you have any questions about the 2014 Airport Travel Survey please contact us at 315-635-9802 and email us at Survey@RMSresults.com.

Please use the “back” and “next” buttons below to navigate through your survey.

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  Have you personally taken any flights for business or leisure travel in the last 3 years?
  Do you currently work for an organization that has booked flights for business travel in the last 3 years?
  Using a scale of 1 to 10, where “10” indicates very knowledgeable and “1” indicates not at all knowledgeable, how knowledgeable are you regarding the travel plans of your organization as a whole?
1   2   3   4   5   6   7   8   9   10  
                     

First we have a few brief questions regarding your business/organization’s travel as a whole.

  Did your organization’s travel increase, decrease, or remain the same in the past year?
  Do you expect your organization’s travel to increase, decrease, or remain the same through the next year?
 
 
 
 
  Which of the following non-stop flight destinations from Syracuse would your organization be most likely to use? SELECT ALL THAT APPLY
  If Syracuse Hancock International Airport added the following destination non-stop flights, in a typical year, how many times would your organization fly from Syracuse to each location?  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

Now we have a few questions specifically referring to your travel as an individual airport user, whether it was for business or leisure.

  Is the majority of your travel for business or leisure?
  Did your travel increase, decrease, or remain the same in the past year?
  Do you expect your travel to increase, decrease, or remain the same through the next year?
  In the past 3 years, which of the following airports have you used to begin your trips? SELECT ALL THAT APPLY
  From which of those airports do you most often fly?
 
  Why do you fly most often from Q11 instead of other airports? SELECT ALL THAT APPLY
 
  Have you ever flown to or from Syracuse Hancock International Airport?
 
  Using a scale of 0 to 10, where “10” indicates very likely and “0” indicates not at all likely, how likely would you be to recommend Syracuse Hancock International Airport to a friend or family member?
0   1   2   3   4   5   6   7   8   9   10  
                       
  To the best of your knowledge, how does Syracuse Hancock International Airport compare to other airports in Upstate NY?
  Syracuse Hancock is Better   Syracuse Hancock is the Same   Syracuse Hancock is Worse   Don't Know  
  Price of airfare        

  Parking Costs        

  Accessibility of parking        

  Availability of non-stop flights to end destinations        

  Variety of airlines to fly with        

  Availability of flights and flight times        

  Accessibility of public transportation to/from airport        

  Food, beverage, and retail options inside the airport        

  Seating availability near gates in the airport        

  The security process experience inside the airport        

  The cleanliness of the airport        
  What would it take to get you to use Syracuse Hancock International Airport more for business and leisure purposes? SELECT ALL THAT APPLY
  Have you visited Syracuse Hancock International Airport since the terminal underwent recent renovations?
  What is your impression of the new terminal?
  How many additional miles from your home would you be willing to drive to an airport to save:
   
   
   
  Which of the following is your most preferred airline(s)?  SELECT ALL THAT APPLY
 
  In a typical year, how many times do you fly for:
   
   
 
 
 
  Which of the following destination non-stop flights from Syracuse would you be most likely to use for either business or leisure?
  For Business   For Leisure   Would Not Use  
  Boston      

  Denver      

  Houston      

  Dallas/Fort Worth      

  Baltimore/Washington      

  Pittsburgh      

  Raleigh      

  Norfolk/Newport News      

  Miami/Ft. Lauderdale      

  Myrtle Beach      

  Cancun      

  San Juan      

  Punta Cana      

  Montego Bay      

  Las Vegas      

  Phoenix      

  Nashville      
  If Syracuse Hancock International Airport added the following destination non-stop flights, in a typical year how many times would you fly from Syracuse to each location for either business or leisure?
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
  Would you prefer to drive or fly to:
  Drive   Fly  
  Boston    

  New York    
  What is the most effective way for Syracuse Hancock International Airport to market its services to you?
 
  How often do you use a travel agent?
  Which of the following best represents your age?
  Which category best describes your total annual household income?
  Which of the following industry sectors best matches with your company or organization or business?
 
 
 
  Would you be willing to participate in future research for Syracuse Hancock International Airport should a need arise?
  Please Note: Your name will not be tied to survey responses and your answers will remain anonymous and confidential with RMS. Your name and contact information will not be used for anything other than contacting you should future research needs arise.
  Please enter your name and contact information:
   
   
  Please click the red submit button below to complete your survey.

On behalf of Syracuse Hancock International Airport, CenterState CEO, and RMS - thank you for your time!