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RMS’ call center and focus group facility

Call Center
RMS boasts an on-site Telephone Survey/Interview Call Center offering these Outbound Services:

· B2B Lead Qualification

· Survey Research

· Focus Group Recruiting

· Executive Interviews

· Help Desk Monitoring

· Customer Loyalty

The center is home to our professional telephone interviewers (telesurveyers). All are skillful in conducting home and business interviews and very successful at breaking through business screeners to interview senior managers.

RMS telephone interviewers are experienced in handling many types of telephone interviews from simple, straightforward interview instruments to more complex, multi-layered questioning tools. RMS offers CATI or written script telephone survey options. The firm can record survey calls and offers multiple listening capabilities to monitor fieldwork intake.

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Call center - QualiSight

· Offering outbound calling services.

Note: RMS does not perform telemarketing. RMS is a professional survey or interview vendor.

For more information about the Do Not Call Registry, click here.

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Research & Marketing Strategies, Inc.

Baldwinsville Village Commons

15 East Genesee Street, Suite 210

Baldwinsville, NY 13027

(315) 635-9802

info@RMSresults.com