Healthcare

RMS Healthcare is a division of RMS that focuses on optimizing relationships with its healthcare clients. With a dedicated team of healthcare consultants, RMS Healthcare offers focused, healthcare specific consulting and research services directed to the needs of our healthcare clients.

RMS Healthcare operates as an extension of our clients' business in providing operational support functions. Our team works with hospitals, health-related facilities and primary and specialty care practices. In addition, we are a CMS certified vendor for the administration of CAHPS^® Patient Satisfaction Surveys.

RMS Healthcare services:

• Patient Satisfaction Surveys:
  • HCAHPS^®
  • HH-CAHPS^®
  • CG-CAHPS^®
  • ICH CAHPS^®
• Coordinating Patient Centered Medical Home (PCMH) recognition through NCQA, URAC, Accreditation Association for Ambulatory Health Care, etc.
• Strategic planning and prioritization support
• Practice transformation
• Healthcare practice quality and safety reviews
• HIPAA compliance training
• Pay-for-performance program optimization
• Customized practice marketing
• Practice Management
• Development of clinical and financial benchmarks
• Staff training and development
• Employee satisfaction
• Needs assessment and market feasibility studies
• Strategic planning and positioning